Last updated: September 10, 2023
Thank you for choosing Dream Writers Media for your publishing needs. We are committed to providing you with high-quality services. Please take a moment to review our refund policy outlined below.
1. Services
Dream Writers Media offers a range of services, including manuscript editing, layout design, and publishing assistance. Due to the personalized and time-sensitive nature of these services, we do not offer refunds for work that has already been completed or services that are in progress.
2. Cancellation
If you wish to cancel a service before work has commenced, you may be eligible for a partial refund. The refunded amount will be determined based on the extent of work completed up to the cancellation date. Please contact us at info@dreamwritersmedia.com to initiate the cancellation process.
3. Products
For physical products, such as Books or materials, we will consider refunds or exchanges for items that are damaged or defective. If you receive a damaged or defective product, please notify us at info@dreamwritersmedia.com within 15 days of receiving the item to initiate the return process.
4. Contact Us
If you have any questions or require further clarification regarding our refund policy, please do not hesitate to contact our customer support team at info@dreamwritersmedia.com. We are here to assist you and ensure your satisfaction is our top priority.